In value success my role is to maintain client relationships and address their business problems with the best suited Adobe solutions. This involves working with representatives from other teams to drive the desired results.
- Channel marketing - Campaign/Event execution - Working with internal & external teams i.e. sales, BDR's etc.
Role: Analysing data + insights to reflect and review past and present performance, predict future performance, and build strategies around this to add value to and improve business. Day to day responsibilities vary on the work I'm doing and certain deadlines/ events that are on, however I work through juggling meetings with my team and other internal stakeholders, working on projects independently, checking in with my manager, setting aside time to upskill through training courses (very useful as I use a lot of software/ technical skills and am still early in my career).
I deal with customer success and renewals. This involves having regular check-ins with customers to ensure their product adoption is on track, as well as handling the negotiations for customers who are up for renewal
